[Resolved] Tata Motors — regarding appolo tyre burst in tata tigor

banota007

Address:

Junagadh, Gujarat, 174306

Dear team, i have purchase a tata tigor car 9 month before from jk motors una himachal pradesh. Car is pre fitted with appolo tyre and during this period one tyre brust while driving., i contacted the deler abt issue but they told me i your car is fitted with appolo 4g tyre tham it is replacable otherwise it will not, at that time i replaced my tyre by stephney, but now another tyre will occured the same issue as the previous one has occured

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Jan 10, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by banota007 while again confirm the issue from dealer they stil told me the same thing, and suggest me to semd the tyre to appolo to check what is the issue for this instances?? and will take approx 15 days to check out the same..
kindly suggest how can this problem can be resolved as i do not have any spare tyre for it??
How can tata motors sold vehicle as same complain is monotronously apperared in many cases????

Verified Support

Nov 27, 2018

Tata Motors Customer Care's response Dear Customer,

We're concerned to hear about your experience and want to help you. Kindly share your contact details and the car chassis number via messages as it will help us to assist you better.

Regards,
The Tata Motors Team

Nov 28, 2018

Updated by banota007 herewith find out the detail as desired ...
Chassis no. - MAT629176JKB17328
phone no [protected]

Verified Support

Nov 30, 2018

Tata Motors Customer Care's response Dear Customer,

Thank you for sharing your vehicle chassis details. We request you to also share your contact number via messages as it will help us connect with you soon and assist further.

Regards,
The Tata Motors Team

Nov 30, 2018

Updated by banota007 phone no is [protected]

Dec 04, 2018

Updated by banota007 kindly update the status

Verified Support

Dec 06, 2018

Tata Motors Customer Care's response Dear Customer,

We've received your contact number via messages and have shared your concern with the relevant team. They will contact you soon for further assistance.

Regards,
The Tata Motors Team

Verified Support

Dec 10, 2018

Tata Motors Customer Care's response Dear Customer,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

Dec 16, 2018

Updated by banota007 dear team, still no resolution is provided by agency, kindly do the needful

Dec 26, 2018

Updated by banota007 what a pathetic team work done by tata motors staff as well as their dealers, Worst services and resolution were provided by their team, even after month has been passed away no resolution is provided by tata motors team,

Is this is the service they r provided to customers????
Why they are just ruin their brand name???

really disgusting team were hired instead of giving any solution they keep their mouth shut on above issue... really shameful