[Resolved] Tata Motors — regarding defective new car tata nexon | |||||
I have been provided a defective car nexon xz+ petrol whose front disc brakes are fully rusted and it is highly regrettable that this only after 3 days of purchasing the car — i noticed it — means they were like this only when the car was delivered only i did not check being a matter of trust and faith — kindly replace my car or i will be forced to go to consumer court Was this information helpful? | |||||
Sep 4, 2018 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jul 31, 2018 Tata Motors Customer Care's response Dear Ricky, We regret the inconvenience caused. Kindly share your contact details, car chassis number, dealership details and your location via message, so that we can get in touch with you and address your concern. Regards, The Tata Motors Team Verified Support Aug 02, 2018 Tata Motors Customer Care's response Dear Ricky, We understand that our team has connected with you on a call and has taken your concern forward. Rest assured that it will be addressed at the earliest. Regards, The Tata Motors Team Verified Support Aug 04, 2018 Tata Motors Customer Care's response Dear Ricky, We understand that our sales team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||||
2 Comments | |||||
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i too have been defrauded with a defective HVAC and the car is fogging up on all windows, makes it lethal and downright unsafe to drive. contacted the dealer and the tata reps in Thane and apparently they have no replacement policy for defected vehicle. pl help with your details to serve as an example of Fraud policy of the so called Tata after sales service in Thane, Mumbai.
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Thank you for providing the requested details. Our team has been informed of your concern and will soon connect with you to assist further.
Regards,
The Tata Motors Team