[Resolved]  Tata Motors — regarding tata nexon / car dealer

Address:Bhopal, Madhya Pradesh, 462042

I prateek nigam from bhopal madhya pradesh, i purchased tata nexon (Xm model) on 19/10/2018 from veer motors hoshangabad road bhopal madhya pradesh.

* at the time of car delivery, odometer reading is 492 kms, i asked about that to the showroom executives then they told me that car came from co-dealer from other city that's why reading is 492kms. But my doubt is this that why reading is near about 500 kms if its is 50km or 100km or 200km then it is ok but it is too much. So i thought that they delivered me demo car or test drive car or etc.

* my second point is that at the time of running condition or state a hissing noise is coming with the engine noise i asked about that also then they told me this noise is of turbo of the car and it is in each and every tata nexon car. So please clear me, is this noise occurs in each and every car or not.

I called to tata motors customer care also regarding this and got complaint no. 1-[protected].

Details:
Car model: tata nexon xm diesel
Colour: white
Engine number: 1.5crail01dryw17504 dom rp
Chases number: mat627121jlf28908

Please resolve my complaint as soon as possible.
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Dec 25, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Nov 06, 2018
Updated by Nigam16586
* One more issue I am facing, While driving, the car doesn't drive seamlessly and there is a huge noticeable pause while accelerating the car. It happens so many time while driving and that is life threatening as while overtaking the car suddenly stops the acceleration and there is a pause in speed (During acceleration car jerks and feels like fuel supply is suddenly cut off). This is horrible and very risky.
Verified Support
Nov 10, 2018
Tata Motors Customer Care's response
Hi Nigam,

We are concerned to know about the inconvenience that you’re facing. Please share your contact number via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team
Nov 11, 2018
Updated by Nigam16586
Prateek Nigam
Contact no.
[protected]
Verified Support
Nov 15, 2018
Tata Motors Customer Care's response
Dear Nigam,

We understand that our team has connected with you via a call and has taken your concern forward. You can rest assured, that it will be resolved at the earliest.

Regards,
The Tata Motors Team
Verified Support
Nov 17, 2018
Tata Motors Customer Care's response
Dear Nigam,

According to the update received from our team, we believe that they have gotten in touch with you and addressed your concern. Feel free to connect with us in case of any further assistance, and we’d be glad to help you.

Regards,
The Tata Motors Team
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