[Resolved] Tata Motors — registration certificate not provided

Ankur6390

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.tatamotors.com

I have purchased TATA TIGOR XT - Petrol variant on 30 January 2018 from "SAGAR MOTORS - NOIDA" located at "B-123, Udhyog Marg, B Block, Sector 5, Noida, Uttar Pradesh 201301". They have not provided me the RC for the same till now. First they were very rackless in submitting the records to the RTO-Noida and took 2-3 months to do that. After that they just provided me the Vehicle Number - UP 16 BW 3080, so that I can put on the Number plate on the car. But, they have not provided the RC for the same. When I checked again with them, I found that they have put wrong details over the RC application and the RC that generated had wrong Finance company mentioned in that. I took car loan from Axis Bank, but they put out TATA Motors Finance.
When I talked to them about wrong details in RC, they mentioned that they will get it corrected and would provide me the updated RC in 2-3 days.
It's been 2-3 months from then and they have no update. Whenever I call them they don't pick my calls and when I personally visit them they make different excuses every time.
I am really disturbed and fed up with the pathetic service that is provided by TATA dealer. Please look into this as priority.

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Dec 27, 2018

Complaint marked as Resolved

No resolution provided

Tata Motors customer support has been notified about the posted complaint.

Aug 31, 2018

Updated by Ankur6390 Name: Ankur Chaudhary
Contact No : [protected]

Verified Support

Aug 31, 2018

Tata Motors Customer Care's response Dear Ankur,

We are sorry for the inconvenience you have been facing and would like to expedite this with the relevant team. Please share your contact details, email address and car chassis number via message, so that our team can connect with you and assist further.

Regards,
The Tata Motors Team

Dec 26, 2018

Updated by Ankur6390 @Tata Motors Support : This is still not resolved. I have not been provided with RC. Please contact your dealership to get this resolved.