[Resolved]  Tata Motors — sales at concorde motors edappally cochin

Address:Ernakulam, Kerala, 683101

I and my dad had a very bad experience from the concorde motors, edapally, cochin
My dad being an ex service person had contacted concorde motors edappally for booking a new tiago, we had conveyed that we will be booking the card through csd as my dad was an ex service man, the salesman mr saran however compelled us to book the car in the name of my mom as they had some womens day offer running and later change the booking to my dad's name so that we get the csd offer, we had booked the car on 8th march and on confirmation we had applied for a loan from sbi, the csd however closed on 14th of march stating annual closing and the same was conveyed to us by the showroom, however in april when the loan was sanctioned and we demanded the delivery of the vehicle the showroom were reluctant to give the offers we had booked for womens day, after multiple follow ups the showroom people said that they were ready to give the vehicle with the offers we had booked on women's day but on a non csd price, still we are yet to recieve a response from the showroom and the salesman claims all his seniors are not avaiable at office
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May 26, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Tata Motors Customer Care's response
Dear Rahul,

We're dejected to know about the experience you have had. Please help us with your contact details and booking number so that we can forward it to the relevant team for further assistance.

Regards,
The Tata Motors Team
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