[Resolved]  Tata Motors — subject: non receipt of rc, number plate and insurance papers of car tata tiago

Address:New Delhi, Delhi

To
[protected]
M/s tata motors
Sub:- non receipt of rc, number plate and insurance papers of car tata tiago
Respected sir
I under signed purchased a car tata tiago on[protected] from m/s globus auto
Dilshad garden. When i purchased this car, i was told that you will get rc of
Car, number plate and insurance papers of car in 07 (Seven) days. After 7 days
When i wanted to talk to team leader shri. Ankit mittal and nitish, they did not
Picked my call till two days. Then i contacted on another number a lady spooked
To me and through her i talked to mr. Ankit who told me that your papers of your
Car for rc and number plate, insurance have not been forwarded to concerned
Authority as the car was purchased through csd canteen and we have not yet
Received the money from csd canteen and we will forward the papers only after
Receipt of money from csd canteen. Then i told him that at time of purchase of
Car you new it very well that car is being purchased through csd canteen then
Why did you committed that rc of car, number plate and insurance papers of
Car will be delivered to you in 07 (Seven) days. Then i asked how did you sold me
The car if you did not received the money, then he had no answer and
Disconnected the communication.
I am in need of rc of car, number plate and insurance papers of car as in case
Of any miss happening on road i will ensure that you are held responsible. Be it
Known to you that i am of 72 years of age.
Copy:- globus auto dilshad garden for information and immediate action
Your sincerely
Harish kumar kohli
M-[protected]
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Mar 25, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2019
Tata Motors Customer Care's response
Hi Harish,

We apologize for the delay caused and have expedited your concern with the relevant team. Be assured that they'll soon contact you to address the same.

Regards,
The Tata Motors Team
Verified Support
Feb 12, 2019
Tata Motors Customer Care's response
Hi Harish,

Our team tried to contact you on the number provided however, they couldn't get through. Please share a convenient time to connect with you as it will help us address your query at the earliest.

Regards,
The Tata Motors Team
Verified Support
Feb 14, 2019
Tata Motors Customer Care's response
Hi Harish,

Our team tried contacting you multiple times on the number provided by you, however, the calls went unanswered. If you require any further assistance, feel free to connect with them on the toll-free number[protected], and they'll definitely help you.

Regards,
The Tata Motors Team
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