Tata Motors — Tata altroz Showroom experience

Dear Sir/Madam
I Totally disappointed the service Provided by the Tata Showroom of KHT motors Domlur.
I Booked a Tata Altroz vehicle on 22/01/2021 at Tata Showroom Domlur. On that itself I clearly informed that I need a delivery on[protected].After a lot of argument with the sales executive they delivered the vehicle on 29/03/2021.There is no Demo given by the Showroom end and No PDI done.On the booking date(22/01/2021) sales executives were not informed about the price hike but the effective price was from 21/01/2021. After a week he informed me that Vehicle price had been increased. Not Acceptable. Sales executive informed us that we will give the best price on the hike. But No best price is given and finally informed that you have to pay full amount.
Initially I was planning to go for a loan. From Showroomend They processed the loan through SBI bank and it got rejected. Same day i informed that I will get that loan from my end, and I mailed to sales and informed the Sales executive that Please send me Quote for the same. But they again processed loan through ICICI Bank and got rejected for different reasons. There is no reply for mail and I am totally disappointed with the response by the sales team. Finally I paid the full amount on[protected].
At the time Booking Sales Executive informed us that for Rs3500 we will provide 1)Mud Flap 2)God Idol 3)Perfume 4)Floor Mat 5)Trunk Mat.
At the time of delivery They Given 1)Mud Flap 2)God Idol 3)Perfume 4)Floor Mat. I asked about Trunk mat to the Executive and he told me that we will provide it soon. But on 9/4/2021 he said that the trunk mat will not come for Rs3500. The sales executive was provided wrong information about accessories. I don't know what to tell about this, Simply the sales executive was arguing that we won't provide. Unacceptable.
at the time of delivery they have provided Paytm fastag but not activated. I Informed to sales executive that fastag is not activated number of times finally they activated on[protected]. But I paid double the amount at Toll gates. Irresponsible person.
They Delivered a vehicle on 29/03/2021 with a registered number with pasting on paper of KA03NJ4542. But alltoed number to me is KA53MH4542. again Irresponsible team work.
At the time of Delivery sales Executive informed us that within 2days we will provide a number plate. But provided on[protected]. took 10dayas almost and the number plate was delivered in a different showroom(Whitefield ) that to after asking on a daily basis.
Building a 5star vehicle is good but you have to provide good showroom experience also to the customer and you have to teach your sales executive how to handle the customer with deadline timings.initially Different company(I20) showroom contacted me for purchasing of car but i rejected to go indian made vehicle but after all this experience know i am thinking that why i purchased this vehicle from this type of irresponsible showroom.
I asked sales executive about the service center near me[protected] . Till now they have not informed about service center nearby me,
Feedback form and customer experience form not submitted by me . If you want pls let me know i will send you the scanned copy.

Totally Disappointed for the service provided by KHT Motors Domlur.

Thank and regards, Anil Kumar.P[protected]
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