Tata Motors — Tata authorised service center | |||
We are royal customer of Tata from last 11 years. This is our second Tata car first we had Tata sumo and now we have Tata Indigo ecs. We always give our car in Tata authorised service center. But this time we had very bad experience with Rihcard Garage Andheri Mumbai. We had a engine over heat issue so we taken the car to garage on 12th May 17 and we received the car from garage on 15th May 17 after 4 days charging me Rs. 4699/- Bill amount. I dont know why it took 4 days I am not sure if they used my car for their personal use. But After receiving car within one our we reported that our issue is not resolved still leakage is there so their mechnics came to check as the garagae is at distancve of 5 minutes and they said its a ac water draining even when we insisted its a collant and vehicle was driven for 5 minutes and it was draining water for one hour after it was parked I was not sure but they insisted. but when I checked the coolant level after 12 days again the coolant box was leaked and my ac which was working from last 5 years and only 32000km which is the distance my car is driven in 5 years but it also stopeed working I dont know what they repaired and why I was charge Rs.4699/- But my issue is not resolved and Now they are saying after we took the within one hour and travelling 5 min distance again it started leakage its not their fault now I have to pay them again to get issue fixed. regards, [protected]@hotmail.com Was this information helpful? | |||
| |||
1 Comment | |||
Comments
We only got one call from service center and they offer some discount like some charity if I bring my car back to them. really pathetic. No action taken by tata on this service center nor I got my payment back. I only got pathetic sticker of this Richard garage on my car which they applied without my consent. Rally did not accept this from brand like Tata. Will never go for Tata again.
Reply
29%
Complaints
5332
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information