Tata Motors — Tata authorised service center

Address:Mumbai City, Maharashtra, 400081

We are royal customer of Tata from last 11 years. This is our second Tata car first we had Tata sumo and now we have Tata Indigo ecs. We always give our car in Tata authorised service center. But this time we had very bad experience with Rihcard Garage Andheri Mumbai. We had a engine over heat issue so we taken the car to garage on 12th May 17 and we received the car from garage on 15th May 17 after 4 days charging me Rs. 4699/- Bill amount. I dont know why it took 4 days I am not sure if they used my car for their personal use. But After receiving car within one our we reported that our issue is not resolved still leakage is there so their mechnics came to check as the garagae is at distancve of 5 minutes and they said its a ac water draining even when we insisted its a collant and vehicle was driven for 5 minutes and it was draining water for one hour after it was parked I was not sure but they insisted. but when I checked the coolant level after 12 days again the coolant box was leaked and my ac which was working from last 5 years and only 32000km which is the distance my car is driven in 5 years but it also stopeed working I dont know what they repaired and why I was charge Rs.4699/- But my issue is not resolved and Now they are saying after we took the within one hour and travelling 5 min distance again it started leakage its not their fault now I have to pay them again to get issue fixed.
regards,
[protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Jul 01, 2017
Updated by Anand Karadkar
We only got one call from service center and they offer some discount like some charity if I bring my car back to them. really pathetic. No action taken by tata on this service center nor I got my payment back. I only got pathetic sticker of this Richard garage on my car which they applied without my consent which I will through in garbage . Rally did not expect this from brand like Tata. Will never go for Tata again.
Complaint comments 

Comments

We only got one call from service center and they offer some discount like some charity if I bring my car back to them. really pathetic. No action taken by tata on this service center nor I got my payment back. I only got pathetic sticker of this Richard garage on my car which they applied without my consent. Rally did not accept this from brand like Tata. Will never go for Tata again.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information