Tata Motors — tata hexa ac problem

Saurabhjain84

from New Delhi, Delhi

Address:

Sonipat, Haryana, 131001

I own a tata hexa xta model (June 2017). After few months the ac of the car started showing problem. I asked many times (Litterally on every service) to check for problem at tata sonipat dealership i. E. Swan motors, but they say its fine and these days its very hot so may be. Now it has stopped working and they didnt have a clue why. I am seriously fed up the service by tata dealers. Please help me.

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Tata Motors customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Tata Motors Customer Care's response Hi Saurabh,

We sincerely apologize for the inconvenience caused. Kindly share your contact number via private messages, as it will help us to get in touch with you and address your concern.

Regards,
The Tata Motors Team

Verified Support

Oct 15, 2019

Tata Motors Customer Care's response Hi Saurabh,

We trust that our team has contacted you and confirmed that your vehicle is under repair. Rest assured that the concerns will be resolved soon and the vehicle will be delivered to you.

Regards,
The Tata Motors Team

Oct 16, 2019

Updated by Saurabhjain84 Yes they contacted. Now miraculously after posting a complaint they found the problem in my car. Though there is always spare problem with tata delaers still your team assured me that within 2 days my car will be ready. Let hope for the best.

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Comments

Arifk1510

from Dehra Dun, Uttarakhand

Dear Tata motors SRM on kanpur road near beema the manager of your service department has not behave properly with customers

RAJ bunty 76

from Noida, Uttar Pradesh

Loan ac no. Ending with 8451 does not pertains to me which is reflecting in my credit mantri. I have already talked at custoomer care but they don't bother and says that they are unable to trace the account without full number.

If the loan is not belong to me how can i have that. My mobile is [protected]