[Resolved]  Tata Motors — tata motors dealership - harassment entirely

Address:

New Delhi, Delhi

I have booked a Tata Nexon XZA+ automatic petrol variant with all additional and 0% insurance with a very attractive deal (Glasgow Grey Single tone color) on Dec 22nd, 2018 from Concord Motors (Lajpat Nagar, Delhi). I booked for 2018 model of Nexon because of the December offers. They promised that the delivery will be made By Jan 3rd or 12th 2019. They called me on Dec 29th, 2018 for pay rest of the amount and complete the loan process. spending the whole day in the bank and showroom. they informed me around 6 p.m "TATA ALLOTTED ME DUAL COLOR GREY CAR AND I HAVE TO PAY SOME MORE AMOUNT".
then I was called the customer care of tata motors and tell them the complete story. they give complaint number. after several calls and follow-up, Concord called me for a meeting to resolve this issue. they convey the clear message during the discussion Concord Not gone sell car in a loss, whatever the mistake or fault from concord they don't care and customer have to suffer.
they gave me some solutions like:
1) Take Dual Color car and pay rest of amount difference.
2) Cancel the car and take the refund in 15 days
3) buy 2019 model car and pay the rest of the updated amount without any deal
4) they book the car once again in 2019 and I have to pay the updated amount as per 2019 (I was told them to let me think and inform you but before informing) and they booked on Jan 8th, 2019 with all wrong details.
and they want to close this issue with the mental pressure, not to think about the stress/pressure of Customer. they declare to provide the solution of customer.
Now Buying a new car from Tata is a nightmare for me.