[Resolved]  Tata Motors — tata motors not getting the gifts as per the offer

Address:

Pune, Maharashtra

Since tata motors never responded to my earlier complaint on this site, i am posting a the same complaint as a new complaint. Hopefully i will get a response.

I can be contacted on [protected]

I bought tata tiago xz in the month of october 2018. At that time there were two offers going on - 1) choose gift and 2) scratch and win gift

My coupon number is 1899

1) choose gift
Under the choose gift i was to fill up the form on click2redeem.com with the coupon number and code.

7/december/2018
When i tried to submit the online form to claim my gift i kept getting error message. I then contacted my dealer and requested him for the help. He said he will fill up the form and will do the needful.

19/december/2018
But he did not do the needful and when i followed up dealer he told me to fill the form myself. At this time when i again went to the same website it loaded ok for me and i could fill up the necessary details. On trying to submit the form i keep getting the message validity period to claim my gift has expired.

Now i am completely unsure how to go about this as this problem has happened due to web form error and dealers false commitment. No fault of mine.

2) scratch and win
At the same time there was scratch and win offer as well on purchase of my tata car. On this offer i won wrist watch. At that time dealer told me he will fill up the necessary online form. He also kept the coupon with him and informed me that the wrist watch will be directly delivered to my residence address. Just to be on safer side, i took the photo of the coupon before handing it over to him.

Now that almost 3 months have gone by and i still have not received my gifts.

In both these gift offers without any of my fault i am not getting my gifts. And i don't know whom or where to contact to get this resolved.

Hopefully tata motors will look into this and sort it out.