[Resolved] Tata Motors — tata motors tata dealer provided old model

Tiago6598

from Pune, Maharashtra

Address:

411027

Please refer the below link which you guys have closed my complained, but I have not received any valuable updates on this.

https://www.consumercomplaints.in/tata-motors-tata-dealer-provided-old-model-c22...⇄

Complaint Details
Date of incident - apr'2018
Complaint against panchjanya automobiles - tata motors dealer
Address: wakad - bhosari brts road, century enka colony, bhosari, pimpri-chinchwad, maharashtra 411039
Phone:[protected]

In apr'2018 i have purchased tata tiago xz (Mh14 gs 6598) from panchjanya automobiles bhosari.
While dealing with dealer they promised me that they will provide me 2018 manufactured model. But they had provided me 2017 model and i realized this issue when i received car rc book.

I tried to followup's with them (Dealer) but they denied my request and not ready to change the car or compensation

Can you please let me know on this.

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Mar 17, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Tata Motors Customer Care's response Hi Kunal,

We have received an update from our team stating that they reached out to you and offered the best possible resolution for your concern. In case of any further assistance, we suggest connect with them and they'll surely help you with it.

Regards,
The Tata Motors Team

Feb 14, 2019

Updated by Tiago6598 Hi Team,

Appreciate your response.

Can you please recheck with your team and ask them what solution they have provided? Are they ready to change my existing car ?
If not then ask them to give me a 1 lack cheque as a compensation.
And I have already met your dealer manager and they are not ready to resolve this issue as per my expectations.
Now only solution is to replace my car with 2018 manufacturer model.

Please let me know of you required more information.

Thanks,
Kunal patil
[protected]