[Resolved] Tata Motors — tata nano ka09 ma 2584 | |||
Dear sir, Problem - malfunction light on. Vehicle jerking and fuel smell. The problem was looked into and hopefully resolved yesterday 25.04.2019, by your authorised service centre urs kar service centre (P) ltd dewans road mysoremr ponnanna [protected]. I was informed the problem was related to spark plug and that it had to be cleaned as there was misfire. I was charged rs 295 for standard checks dtc check up. I had just given the car for service on march 14th 2019 and had paid rs 3000/. I was told by your representative that during service the spark plugs are not cleaned, if there is no indication of any malfunctioning found by your computer. The reply was strange. Prior to the service, i recollect sometime in the second half of last year i had changed the spark plugs as well as some cable in the same service centre and had paid around rs 1600/ as i had encountered the same problem in the vehicle that time. Please clarify whether is it right for the authorised dealer to charge me again. Yours truly, K nagraj Mysore Was this information helpful? | |||
May 30, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Apr 28, 2019 Tata Motors Customer Care's response Hi Nagraj, We're sorry that you've had to face this and would like to help. Please share your contact details and car chassis number via a private message, so that we can soon contact you to help improve your experience with Tata Motors. Regards, The Tata Motors Team | |||
2 Comments | |||
Comments
Not recieving training letter and joining letter and courrier and recieving the calls
Reply
Dear sir I purchased new Harrier from pune national auto wheels hadpsar bt hi said me car already passing bt till time vechile not passing by RTO and my choice no recipiet are expired and pls soul this issue and I will go consumer court pls soul my problem
29%
Complaints
5330
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information