Tata Motors — tata nexon diesel engine-jerks-and-sudden-pause-in-acceleration

Ravichandra Marpally

from Hyderabad, Telangana

Address:

Tata Service Concorde Sanatnagar, Hyderabad, Telangana

Hi,
I own Tata Nexon XM diesel model, i am facing frequent acceleration drop issues while driving and i am facing this issue from the beginning and it has increased a lot recently.. I have been reported the issue in service center 3 times till date.. they are not able to find the issue or rectify it. This issue is making my drive very risky as it suddenly drops the acceleration while overtaking. Please help me in getting the car repaired, Thank you.

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Tata Motors customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

Tata Motors Customer Care's response Hi Ravichandra,

We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information, dealership details and vehicle chassis number via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

Verified Support

Aug 21, 2019

Tata Motors Customer Care's response Hi Ravichandra,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards
The Tata Motors Team

Verified Support

Aug 21, 2019

Tata Motors Customer Care's response Hi Ravichandra,

As per the update received from our team, we understand that your vehicle is being picked up by Concorde Motors, Sanathnagar to resolve the issues. Rest assured that it will be resolved soon and we appreciate your patience in the meantime. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

Aug 22, 2019

Updated by Ravichandra Marpally Hi,

My Vehicle has been picked today morning and they are still unable to find the issue. Not sure how should i show the issue i am facing on long drives, Please compare the similar issue which is faced by other Tata nexon diesel cars and try to resolve or at least find what is causing the issue.
Thanks.