[Resolved]  Tata Motors — tata nexon gearbox and boot space issue

Address:

Ernakulam, Kerala, 682507

I brought tata nexon xz+ on july 10th. After 3 days, the gear box started showing little vibrations and also when i put the reverse gear, some weird noise is coming from the gear box.

Later i notice water under boot space where stepney is kept after raining. If i wouldn't have seen, my tyre would have been rusted and probably water would have entered into my seats.

Mileage they said is 15-20kmpl and im getting nearly 7-9kmpl (Expecting this case to be normal atleast).

Finally the delivery date was expected to be on july 9th and one day before just for final confirmation i called them and then they told they cannot deliver it on july 9th and they deliver it on july 10th.
1st service date was expected to be 2 months after. Then i got a mail from concord motors regarding the service date right after 18 days, stating as aug 12th as the due date. According to them the car got delivered on june 10th.
I have taking only test drive at that time.
I was wondering i being the owner to whom they delivered it first or is it second handed.
I don't even understand how that was possible and now all my service date is wrongly scheduled.

This was my first car and wasn't expecting this many complaints.
As a customer i'm really disappointed.
I expect a complete repair with no issues after or replace my car.