Tata Motors — tata nexon xm petrol

Address:

Bafna Motors 76, Law College Rd, Shanti Sheela Society, Apex Colony, Erandwane, Pune, Maharashtra 411004, Pune, Maharashtra, 411004

This vehicle nexon mh12rt1383 broke down 5 times within 1200 km [out of this 500 is wasted by service stations and others] starting 2 week of delivery till today [june 2019]. Bafna motors phugewadi pune service center is doing repair as bafna motors is dealer who sold the unit. Instead of focussing on problem of engine overheat, coolong system pressure built up leading to collapse of coolant hose breaking down vehicle in middle of heavy traffic posing danger to life and material, the service stations personnel are cheating on me by keeping vehicle standing in garage, doing minor replacement work like hose pipe, pipe clips and coolant, performing some non sense trials and delivering vehicle on false promises which breaks down after next 100 or so kms.

It is also observed that they are hesitant to accept problems related to engine overheating, hot air through ac vent near drivers left leg. Dont mention problems in job card. It is quite obvious that as coolant system has issues, engine is bound it heat unreasonably.

This is fifth breakdown and they are employing same tactic of shady repair rather than finding root cause and forcing me to accept vehicle. No email ids of senior managment of bafna motors pune is provided for further escalation.
Every other attempt is being made to muzzle the issue.

Resolution expected
This vehicle is a fundamentally faulty unit. Something is causing pressure to build up in coolant system leading to hose failure which brings vehicle to halt posing risk to life and material of the travellers.

Instead of keeping vehicle in garage for long time and pretend to be working on it and doing shady cheap repairs like hose clip replacement bafna motors service should either work on resolving problem fundamentally or replace the unit or refund the price o[censored]nit.

This is first level of escalation to tata motors. Expecting sincere efforts to resolve matter.