Tata Motors — TATA Nexon XMA automatic BS6 model auto gear shift issue

Address:

Pune

Respected sir/Madam,

I am one of your Tata Nexon unlucky customers since I bought NEXON XMA (Petrol) BS6 variant before 10 months, within 2 months of buying a new car I underwent a complaint in the auto shift of gears (vehicle start but remains in neutral mode).

This has occurred more than 4 times in the last 8 months. Recently on 1 Jan 2021, we were traveling with our family and car stopped moving in Parinche ghat while there were 30 feet upward turns.

Now this issue was resolved by rudra motors, wagholi, but i'm unsure if this issue is completely resolved or not, if this issue occurs again and something wrong happens with us then who will be the responsible for such incidents. Can anyone take responsibility?

Of course I am ashamed to get this type of faulty vehicle as it's a concern to our family safety also. So what type of security is maintained in your Tata Nexon vehicle.