[Resolved]  Tata Motors — tata tiago wizz starring defect item sold by vendor

Address:Bongaigaon, Assam, 783380

As tata brand is very reputed moreover its indian. I trust u n purchase this model. But got harrasment only in all ways.
Date details
[protected] purchase tata tiago wizz
[protected] starring lock problem reported at bhagyashree bongaigaon //baloram (Sales executive). Service person (Monoranjan) found the issue after driving my car.

[protected]st serving done. Nayan service engineer at nalbari bhagyashree found the same issue. Without solving the problem delivered car to me. Interestingly job card not provided me.
[protected] around 1 pm visited bongaigaon bhagyashree and inform the same issue to mr. Amit.
[protected] due the starring lock issue i have to face accident n some how myselfe escaped and got damaged back side of my car.
I have been following up verbal/telephonic below person but found no response even no body picking up my phone call till[protected].
Nayan. Bipul (Bhaitee). Baishya
After this i am bound to lodge a complain. Now the vendor asking my car but without any pickup recieving copy.
Vendor should replace all damage n defect part with car pickup acknowledgement. Hope this is justified.
Is this type of service n herrasment is tatamotors culture.
I dont have any faith with tatamotors now though posted this history
Prakash dahal
[protected]
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Jul 31, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Tata Motors Customer Care's response
Dear Dahal,

We are disappointed to know about the experience you have had and would like to have our team look into it. Kindly share your car chassis number with us as it will help us to assist you accordingly.

Regards,
The Tata Motors Team
Jun 28, 2018
Updated by Dahal
Thanks for the response
Need the replacement of all the dameged parts. Damrged happened due to defect starring assembled in my car.
pls ensure to provide error free parts with safety and security.
chassis no. MAT626185JKB17445
attached the delivery note

Verified Support
Jun 29, 2018
Tata Motors Customer Care's response
Dear Dahal,

Thank you for sharing the requisite details. Our team will soon connect with you to assist further.

Regards,
The Tata Motors Team
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