[Resolved] Tata Motors — tata tiago xt car

naveensukhwasiya

from Jabalpur, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	SANGHI BROTHERS (INDORE) PVT LTD

I am naveen sukhwasiya from indore mp
[protected]

I bought tata tiago xt model on date 28/05/2018 from sanghi brothers (Indore) pvt ltd indore mp.
We took car delivery in night whole day they took in processing.
On very next day i found there is a shadow on driver's back gate immediately we contact to dealer and tell them about it, they told me to clear this shadow sort of thing in first service.
This thing i told to sales person mr. Ravindra and service executive harshal but nothing happen they deny resolving it.

Before few days i call tat care i talk with seema mam they give me reference of mr. Mikail service head he told me wait for few days and now no buddy is answering me, i am feeling cheated and very disappointed from tata.

I purchase tata tiago because one of my good friend (Arun gaharwar) refer me he is also having same car and currently purchase tata nexon from same dealer.

+2 photos

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Nov 8, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2018

Tata Motors Customer Care's response Dear Naveen,

We are concerned to know about the inconvenience that you’re facing. Our team has been informed about your issue, and shall soon connect with you to provide further assistance.

Regards,
The Tata Motors Team

Verified Support

Oct 01, 2018

Tata Motors Customer Care's response Hi Naveen,

We believe that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Oct 02, 2018

Tata Motors Customer Care's response Hi Naveen,

Our team tried to contact you again on the provided number, however, the call went unanswered. We request you to share an alternate contact number or a preferred time to call, so that they can soon contact you to assist further.

Regards,
The Tata Motors Team

Verified Support

Oct 08, 2018

Tata Motors Customer Care's response Hi Naveen,

As per the update received by our team, we understand that they’ve contacted you and have shared the necessary information regarding your concern. Feel free to connect with them if you need any further assistance and they will surely help you with it.

Regards,
The Tata Motors Team