Tata Motors — tata winger, non cooperation | |||
Sos childrens village kolkata have procured a tata winger for the use of parent less children. While procuring, we got more than enough calls before the deal was complete. We paid the amount in full and tax invoice was raised dt-14/09/2018 (Invoice no - ilemaj[protected] from lexus motors after that they have stopped communicating, neither responded to calls. At last vehicle was delivered as on 10th october midnight. After that the person who was responsible for cf, mr. Hrishkesh dutta ([protected]) stopped communicating. Hr didnot bother to contact nor responded to calls. We went to rajarhat office twice but still no one bothered to complete the process of cf. Dis we do anything wrong by paying the entire amount to tata. We really do not expect service from tata. The staffs miscommunicated, misbehaved when we asked for service. We are really skeptical about what is to be done from our part. Our veichle is delivered with scratches, and now without cf we cannot even use it. We want a end to it and justice. Request you to please revert and do the needful to take appropriate action against person concerned. Was this information helpful? | |||
|
Tata Motors customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi,
i have purchased tata tiago 2 moths back, and after 1 month i cam to know that it has water leakage from right side front fender. when i asked to check the leakage at the time of first service they dint checked it, and i have been informed there is no leakage, but again next week i went to service station as i found the water leakage as it rained on the previous day, then they checked and told this we have to escalate to tata motors, as it is manufacturing defect,
but later they told they got mail from tata motors that few vehicles of tiago and tigor has got this problem and they will fix it with some sealant.
at last they fixed it somehow. but very badly they fixed the leakage problem, i am feeling like car is not at all new one.
can you please let me know whether new cars will leak water from fender? how this vehicle get passed water test?
if required i will provide pictures of car showing the fix.
ph[protected]
i have purchased tata tiago 2 moths back, and after 1 month i cam to know that it has water leakage from right side front fender. when i asked to check the leakage at the time of first service they dint checked it, and i have been informed there is no leakage, but again next week i went to service station as i found the water leakage as it rained on the previous day, then they checked and told this we have to escalate to tata motors, as it is manufacturing defect,
but later they told they got mail from tata motors that few vehicles of tiago and tigor has got this problem and they will fix it with some sealant.
at last they fixed it somehow. but very badly they fixed the leakage problem, i am feeling like car is not at all new one.
can you please let me know whether new cars will leak water from fender? how this vehicle get passed water test?
if required i will provide pictures of car showing the fix.
ph[protected]
Tata Motors Customer Care's response, Nov 15, 2018
Verified Support
Dear Prashant,
We're concerned to hear about your experience and have informed the relevant team of an issue with your car. They will connect with you soon to assist further.
Regards,
The Tata Motors Team
We're concerned to hear about your experience and have informed the relevant team of an issue with your car. They will connect with you soon to assist further.
Regards,
The Tata Motors Team
Tata Motors Customer Care's response, Nov 16, 2018
Verified Support
Dear Prashant,
Our team tried to contact you on the number provided however, the number seems to be incorrect. Please help us with an alternate contact number to connect with you, so we can quickly resolve your concern.
Regards,
The Tata Motors Team
Our team tried to contact you on the number provided however, the number seems to be incorrect. Please help us with an alternate contact number to connect with you, so we can quickly resolve your concern.
Regards,
The Tata Motors Team
Complaint posted on 2nd November, by SOS Childrens Village, not resolved, neither I see any intention to resolve the issue pertaining to Lexus Motors, Kolkata. Huge question on Consumer Rights.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
5329
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information
I have purchased Nexon XZ+ through HEM MOTORS, SATARA on 9th sept 18. But in this suv following feature are not provided
1 Rear fog lamp & fascia switch
2 Reverse park assist switch
3 Power socket behind seat
Car details
MH 11 CQ 9901
MAT627162JLJ42447
JRYW37779
We would like to look into your concern. Kindly share your contact number via messages as it will help our team connect with for a detailed feedback and assist you further.
Regards,
The Tata Motors Team