[Resolved] Tata Motors — the referral benefit is not received still even after 3 months of delivery of vehicle

justinjacob

from Bengaluru, Karnataka

Address:

Ernakulam, Kerala, 682030

I had referred my friend to tata and she purchased tiago car 3 months ago. Till now I didn't get the referral benefit they have offered. I didn't get any response form dealership 'concorde motors' till now. The referral points that offered by TATA is such a fraud program. Even TATA or dealer doesn't know about this. I want to file the case in consumer court. I want to know the escalation matrix for this.

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Jun 18, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

Tata Motors Customer Care's response Hi Jacob,

We're disappointed to know the experience you've had. Kindly share your contact information, vehicle model and car chassis number, and also share your friend's contact information via messages, so that we can have the relevant team to quickly address your concern.

Regards,
The Tata Motors Team

May 20, 2019

Updated by justinjacob my car is Tiago(silver). Chasis no: MAT626282JKE47276
MY No:[protected]
Call me to get my friends contact no.