[Resolved] Tata Motors — unethical business practice by service centre at fatorda (goa). | |||
Dear sir, I had come to the service centre to get the servicing of ac of my veh tata manza at the tata service centre at fatorda (Goa) after taking due appointment a day prior and accordingly took my veh to the wkshop with assurance that the reqd work would be done within few hours time. However subsequently when i handed over the veh for the job... After more than 2 hours the service advisor came up... Asking me that the veh needs to be checked for leakage in the pipes and for that the veh needs to left to them for two days. And if i needed the veh urgently... Then they fill the gas for ac without checking for leakage. Sir, pt which i intend bringing to your notice is the unethical business practice of cheating loyal clients by misguiding with an intent to earn few extra bucks and the unprofessional conduct of wasting valuable time of the client's, which is happening inspite of taking prior appointments and due assurance from the service centre... Just because of the corrupt practice of taking bribe for getting the work earliest. The above practice of the said service centre is destroying the reputation of the highly regarded company of yours. Kindly do something prevent the wrong practices being followed here. Thnx n regards Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Mar 06, 2019 Tata Motors Customer Care's response Dear Customer, We're concerned to know about your experience and want to help you with it. Kindly share your contact number and car chassis number via private messages, as it will help us connect with you for further assistance. Regards, The Tata Motors Team | |||
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