Tata Motors — Very pathetic customer service

Address:Chennai, Tamil Nadu, 600100

Hi,

I took delivery of Tata Sumo Gold on December Mid from Tafe Reach Ltd. Unfortunately, I've not received any proper support from the sales person or heads. This is the second complaint being raised. My vehicle(TN 14 J 1671) was delivered with scratches and dents, it is still yet to be rectified by the authorized person. Very poor followup. Almost 2 months to pass and not received by Registration and permit from the showroom. Considering to drop purchasing from Tata Motors again in future. Will make sure, this reach all my friends. Being an Indian manufacturer, make sure you satisfy customer in service aspect so that you get that in return from them. VERY POOR & UNEDUCATED CUSTOMER SERVICE. KEEP IT UP. f..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5331
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information