[Resolved] Tata Motors — workshop experience | |||
On[protected], at fairdeal workshop, gangyal, jammu, for my 3rd free service of tiago xz jk02cf0750, i was convinced by sa to purchase amc gold and get the service done under amc gold. The mechanics were literally not following any procedure, i had to direct for each job as i have learnt as an owner of a maruti car. I was not provided with any receipt or detail sheet of work done on my car but with a clumsy gate pass. I kept waiting for feedback call but was not contacted. I doubt my written feedback isn't tabled before the concerned and is faked with my forged signatures. On[protected] i went for general checkup of my tiago xz jk02cf0750, under amc gold. Only cleaning and washing, net bolt checking was done, no body followed any procedure, wheel balancing and alignment checking was not done for the reason known best to them. I am waiting for feedback call but still not contacted. I again doubt my written feedback isn't tabled before the concerned and is faked with my forged signatures. My contact numbers are [protected]/[protected] Was this information helpful? | |||
Dec 22, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Nov 19, 2019 Tata Motors Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further. Regards, The Tata Motors Team Verified Support Nov 20, 2019 Tata Motors Customer Care's response Hi, We understand that our team has connected with you and taken a note of your concern. Rest assured that they will definitely provide an apt resolution for the same. We appreciate your patience in the meantime. Regards, The Tata Motors Team Verified Support Nov 21, 2019 Tata Motors Customer Care's response Dear Customer, As per the update received from our team, we understand that they’ve contacted you and shared the necessary information regarding your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
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