[Resolved] Tata Nano — Tata nano battery has been stolen from tata service centre gondia rude behavior of officers.
Gondia, Maharashtra, India
Today at 2.13pm dated 06/10/2016 a person called me named himself as mr. Fulzale from a. K. Gandhi, nagpur having mobile number [protected] on my cell number [protected]. At that time i was taking my kuch, without asking me whether it is the right time to talk with me but i talked with him any way. He asked me to narrate the incident occurred with me. I explained the whole story which i written in complained in my earlier mails. Not listening to my complaint mr. Fulzale plotted his own story and directly blame me (Customer) that i (Customer) has changed my nano car battery from some other service centre rather than tata motors service centre, gondia. Mr. Fulzale also put mr. Chauhan on conference at that time and both intentionally force me to agree on their above told story. Mr. Fulzale also blame me (Customer) that i am making loud voice which doesn't mean that i (Customer) is right. Let me tell you that my voice is naturally loud and strong. Commenting on my voice he was trying to excite me to use abuse languages so that he can blame me as theft, faker and daaku. I want to say that since last 20 to 25 days i am taking treatment for throat and chest infection from dr. Chatterji, gondia. It is very shameful that instead of finding loop hole in your system, person like mr. Fulzale directly blames customer for that own complaint. If this is the behavior of yours with your customers then who will going to purchase car or vehicals from tata motors and if you don't provide services to customers then told them that tata motors don't provide any services to customers, people will find other options. It is disgusting that tata motors giving dealership to such person who directly blames customer for their own complaint rather than solving corruption in their own system.
This incident of todays hurt me a lot and i am thinking why purchased nano car under warranty of four years from tata motors. While purchasing car we see the name of tata motors not the name of a. K. Gandhi, nobody knows a k gandhi as dealer we see the brand name tata motors.
I suppose that tata motors follows the ethics of great person jamshed ji tata and ratan tata. These names are known for their honesty and ethics in businesses. Dealer like a k gandhi and officers like mr. Fulzale who threatening and blaming their own customers with his soft spoken voice for complaints.
My humble request to tata motors please take away dealership from a k gandhi and give proper punishment for mr. Fulzale.
I think mr. Fulzale already planned a story to catch me in their words which is shameful incident. Instead of solving problems of customer your dealer a k gandhi, mr. Fulzale, mr. Chauhan and mr. Umesh muske raised my blood pressure and used threatening words. Since last one month i was greatly harassed by your tata motors employees, mentally and physically.
Today morning i saw your email, and disappointed to see that you have forwarded my complaint to those one against whome i launched the complaint. Then how will i get the justice. They will always try to trap me or blame me.
This behaviour of dealer will lead to discourage buyer to buy any tata motors vehicles.
I also want say that as per mr. Fulzale i am the theft of my own battery then why he asked me to find out some middle way for settlement to resolve my complaint.
It is my suggestion to tata motors for transparency purpose put cctv at each stage in tata motors service centre and showroom s also do the recording for each complaint for evidence. It will help to find out culprit in system.
Hope you will find better way for me and our all customers.
Today incident proves that customers of tata motors are foolish and they will never get justice because tata motors doesn't want to improve it. Still i am hoping that i will get proper compensation for my complaint.
Lastly mr. Fulzale, mr. Chauhan and mr. Umesh muske of a k gandhi nagpur and gondia also the a k gandhi dealership are stain on tata motors.
Complaint number 1-[protected].
Complaint marked as Resolved 2016-10-14 23:33:03
Sir, The before yesterday on 12 th Oct 2016 Mr. Chauhan called me and told that Tata Motors has decided to give me a new battery against old one. So I thought for a day and today went to Tata Service Centre met Mr.chauhan they changed my cars battery with new one Tata green battery. They have not given me any documents for Battery(Battery card) but signed some documents with satisfied notation. I am satisfied not because you have given me new battery but you cared for your customer. So thanks for customers satisfaction to Tata Motors and people who cares their customers . I also thanks for Mr. Pranjal for kind talk. Thanking you. Asimkumar waghmare
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