[Resolved] Tata Photon Max WIFI — Tata DoCoMo - Device Not Activated - [protected] | |||
Hi Have purchased an tata photom max wifi device on 19th June 2015 online. The executive has taken all document and submitted them. The local reference person get an call after 3 days and verified all detail in front of me as he is just sitting next to me in office. Although they have putted local verification as negative. I have asked customer service about the same and they told me that please resubmit all document to nearest store. Then i have visited store they threatened me that submit your document but we are not sure whether it will get activated or not. Whenever i call contact center they just ask me to wait. I want to know why these guys are playing with customers by passing the balls. Its more than 10 days and i still don't have my connection even thought i have paid 2049 INR. My tata photon number is [protected]. Either refund my money or activate it within your guidelines timing which is 72 Hrs. Regards, Ravi +91-[protected] Was this information helpful? | |||
Complaint marked as Resolved
The activation is done for the device within 1 day of complain. Local ref get a call from contact center and verified. Immediately i receive message for verification. Very happy with faster resolution.
Thanks | |||
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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