Tata Photon Postpaid — Filthy Behavior | |||
I really feel ashamed o[censored]sing tata docomo for past two and a half years.I was using tata photon postaid connection([protected]).It accidentally got damaged.I went to docomo store to buy a new photon.I also called Customer care to block the previous number.instead of blocking they charged bills for the months that we did not use.Even after asking n number of times to send the usage bill, they did not pay heed to our request.After nagging my parents every day for payment, now they have sent a legal notice to me. Im still using a tata photon([protected]) number and im regularly paying bills for that.Im really fed up with this mucky behaviour.How they expect us to pay for the months that we did not use.Im gonna deactivate my current account for.There lot more network who are decent and provide very good service.FOr the worst service they provided, they also ask me to pay for the month i didnt use.Until and unless they give me the proper bill o[censored]sage, im not gonna pay single penny to Tata photon.Im gonna take legal action on tata docomo for not giving me a proper usage bill.Highly disappointed with their service. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the billing for your Tata Photon number . However, we are unable to contact you, since your call was not reachable.
Hence, we would like to inform you that the request docket number[protected] has been registered with the resolution date as on 02-JULY-2014 10:23.
For any assistance call us at 3030 or mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the billing for your Tata Photon number . However, we are unable to contact you, since your call was not reachable.
Hence, we would like to inform you that the request docket number[protected] has been registered with the resolution date as on 02-JULY-2014 10:23.
For any assistance call us at 3030 or mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.