[Resolved] Tata Power Solar — Battery complaints # 1kw inverter solar system

Manoj R Achary

Address:

691506

I am having a 1 kw tata solar power system which i have purchased on 2/5/2013 from anert. According to technician, one battery problems and we are not getting current more than two months. And several times i have been informed through toll free number and there was no response from your customer care. We are spending more than 100000 rs. Asper anert, 5 years warranty on batteries and every six month someone will check the system but until now no one came from local dealer. Anert reg number is srp/2012/000415.

Regards,
Raveendran achary
[protected]

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Nov 25, 2018

Complaint marked as Resolved

Tata Power Solar customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Tata Power Solar Customer Care's response Dear Sir

Kindly contact Tatapower solar toll free [protected]
E mail : [protected]@tatapowersolar.com

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Comments

chanatha

from Idukki, Kerala

Sir Anert 1 kw solar power plant is a technical blunder.normally 1kw solar panel will produce 3.5 to 4 units per day on sunny days.But Anert customers will get 1.5 to 2.5 only .Because Anert is supplying 1kw solar panel with 150ah battery 4 nos.1kw solar panel in 48 volt is producing 14 amps current only. For charging 150ah battery in 5 hours required 30ams current.Moreover a 150ah battery will store 1.8 unit .so 4 batteries will store 7.2 units.
if we connect 1kw panel, 3 kw solar PCU with 75ah 4nos we can connect refrigerator, water pump and light fan etc .also we can produce 3.5 to 4 units per day .for more details please contact TECHNOGUARD SOLAR CONTACT NO .[protected]