Tata Power Solar — solar panel out of order for 3 months

Address:

Palakkad, Kerala

The solar panel is out of order and per your technical staff it requires replacement of parts and the same we are told is dispatched but not reached our end. This complaint remains for over 3 months and for want of spares the production of energy is affected. Since we are told on prompt back end service we had to go for tata solar panel. Now with the inordinate delay in recommissioning the same i have to run from pillar to post. But all my previous complaints have fallen on deaf ears. Regrettably the complaint is not yet rectified.