[Resolved]  Tata Sky — 90 days subscription holiday offered by tata sky

I received a call from Ms Jyoti (914066275656) from Tatasky wherein she acknowledged that the Offer of Subscription Holiday for 5=90 days is still very much valid and that perhaps the customer care operative with whom I interacted didn't know of the scheme. Ms Jyoti immediately accepted my request and accordingly activated my Subscription Holiday for 90 days wef 16 Oct 2017. I appreciate and accept the regrets of the company representative but There remains a nagging question in my mind that on what basis the customer care executive offered me a temp. suspension of only 15 days instead of 90 days. And what if I had not escalated the matter, then the company would have got away with the curtailed offer to a consumer.There is something fishy in the modus operandi which the reputed company like Tata Sky should look into and rectify so that it is not repeated with other gullible customers.