[Resolved] Tata Sky — about customer care staff and manager

gaurvre

from Mumbai, Maharashtra

Address:

400042

I called so many times to resolve my issues to customer care at on Saturday that is 8th June 2019.
These are the timings;- 10 o clock, 12.00, 2.30 pm, 4.00 pm, 5.45 pm, 7.00 pm
i talked to their staff they always said to me that technical support will call you within two hours . i didn't received any calls from technical support.still issue is not resolved.
after this, i talked to their manager he told me the same as their staff said. they lied to me repeatedly the whole day that someone who will call me.
now today morning again same thing happening to me.

kindly resolve my issue or provide me one year tata sky service free.

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Jul 28, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Verified Support

Jun 26, 2019

Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!