Tata Sky — account not active since a month even after payment.

Address:	560024
Website:	tata sky

I have made a payment of 555 on my account on jan 19th and hardly accessed for a week.
Since almost a month i don't have access to any channels and have been trying to reach out to the customer case number multiple times but no use.
My call was disconnected twice by the agents over the call, and each time it took me over 30mins just to get connected with the agent.

My registered number [protected]