[Resolved]  Tata Sky — added kids pack without my concern

Address:Hyderabad, Telangana, 5000072

TATASKY people has added KIDS pack even though I did not add it, they said it was added through my mobile number even though there is not outgoing calls on those days, I have submitted the Airtel bill to them and still the customer care people are acting smart and not resolving the issue.

Date of incident 8-August-2018.

Desirable resolution : money refund

AS stated by TATASKY: kids pack added on 7-july-2018
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Sep 17, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. Allow us to help you out with this. We will contact you soon. Here is your SR# 16WLDM5E.
Verified Support
Aug 10, 2018
Tata Sky Customer Care's response
We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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