[Resolved] Tata Sky — additional subscriber id has been added that was getting recharge

Sujeev. P

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	mytatasky.com

An additional subscriber id has been added to my account and my parents has been doing a recharge from store using my rma number and i know my subscriber id from tv and doing the recharge, we were doing the recharge without knowing..in last 6 months i have charged 1841/- and i have been getting bluffed since day one and not sure how many times i got my it charged.
When complained to the support, they closed the ticket without confirmation. I told not to close but ticket but he closed it. Talked to many and they are not helping

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Nov 16, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Tata Sky Customer Care's response Hi, we believe you have already been communicated regarding this. Please let us know if there is anything else we could help you with.