[Resolved] Tata Sky — all channels except star channels are not viewable

shwetap2508

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421302
Website:	www.mytatasky.com

My consumer id : [protected], i am abdul latif shaikh we are paying very huge recharge of amount rs.495/- with hd channels every month what for when we don't get proper channels to view at all.

When we ask for service visit to be done then they ask for service visit charge, what for we should pay as when this service is interrupted it has to be rectify at your end & not the service charges to be charge by us. When we are already paying extra amount without any service received by you.

If i dont get my resolution of service visit at my place without any charging extra cost. Otherwise i dont have any other option to go with some other service provider.

Trust you will take some initiative action on the same. Kindly arrange an service visit at my place free of cost.

Regards,

Abdul latif shaikh
[protected]

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Jan 7, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

Tata Sky Customer Care's response Hi, we understand your experience. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.