[Resolved]  Tata Sky — always postponing

Address:New Delhi, Delhi, 110059

Been calling the TataSky helpline for continuous 4 days to get my connection fixed. Everytime representative will tell me technicians will come and fix it but technicians always calls and tells me they cannot come today they will come tomorrow but when tomorrow comes technicians will say the same thing again that they cannot come today .. some o[censored]r representative also will speak to with such attitude, some doesn't even know what to say.. one guy even said that he don't see my request for the dish antenna on their system when I have been saying the same in every call everyday that I NEED A DISH ANTENNA I am willing to pay for it.. one technicians finally arrived at my place yesterday after finding it so hard to even get to my address and he came without the dish antenna, he said he was not told about the dish and said by 3PM someone else will come and fix it for sure but by evening some guy called and said they cannot come they will come tomorrow but nobody came or called, so I called the helpline again and the representative was not able to help me at all and said to call back later AGAIN... TOO PISSED OFF WITH YOUR SERVICE. I NEED HIGHER AUTHORITY TO CONTACT ME AND HELP ME RESOLVE THIS ISSUE ASAP AND I WANT TO BE COMPENSATED FOR THE PROBLEM AM FACING BECAUSE O[censored] GUYS.
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Sep 9, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Tata Sky Customer Care's response
Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 16VXW0R4.
Complaint comments 

Comments

N[protected] transaction ID of Tata sky ID [protected] paid from phonePe wallet on 26 July 2018 for month payment but still highlight to pay it on TV screen till today.
Please check this request on time.
Tata Sky Customer Care's response, Aug 9, 2018
Verified Support
Hi, we've refreshed the signal. Please turn off the set-top box for a few minutes. Turn it on and check if the problem persists.
Unable to view channels after turning on tata sky after 6 months of non usage. Please resolve this issue ASAP
Tata Sky Customer Care's response, Aug 9, 2018
Verified Support
Hi Mohamed, we are here to help you. Please share your RMN/Subscriber ID to sort this out.

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