[Resolved]  Tata Sky — amount deducted but didn't get connection

Address:560047
Website:www.tatasky.com

Date of incident : 17th oct 2018

Transaction ref no : pic[protected]

Upi transaction id :[protected]

I have paid rs 2200 through online for a new connection. But post payment it redirected to error page. When called customer service they say they dont have any information about the transaction. I have all the proof that amount got collected by the tata sky team.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 23, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Oct 17, 2018
Updated by Rajeshwari Siddanagoudr
UPI details for amount deduction.

Verified Support
Oct 19, 2018
Tata Sky Customer Care's response
Hi, we are here to help you. Please share your Registered Mobile Number to check this further.
Oct 29, 2018
Updated by Rajeshwari Siddanagoudr
Hi,

Since its a new connection request and its redirected error page post payment page, mobile no dint got registered at your end as per the tata sky support team.

I can provide you the no with which I have tried booking.

[protected].
Complaint comments 

Comments

Hi,

Since its a new connection request and its redirected error page post payment page, mobile no dint got registered at your end as per the tata sky support team.

I can provide you the no with which I have tried booking.

[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information