[Resolved]  Tata Sky — amount deducted from my account but recharge not successful

Address:Bharatpur, Rajasthan, 321408
Website:www.tpsl-india.in/PaymentGateway/SingleURL/tpslpgTataSky.jsp

On dated 04/03/2018, i was trying to recharge my tatasky account as monthly recharge inr 474/-. Through net banking.
Subscriber id is [protected].
But recharge was unsuccessful. My account has been deducted from inr 474/- and amount was not refunded to my account.
Recharge details are as below:-
Tatasky id :- [protected]
Tata sky transaction id:- tc[protected]
Bank transaction id :- [protected]
Reason for failure:- tppge126

Transaction was unsuccessful.
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Apr 5, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
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