[Resolved]  Tata Sky — amount paid excess not yet refunded

Address:

New Delhi, Delhi, 110018

On jan 27, 2018, i paid an amount of rs. 8, 500.00 to tata sky on account of recharge the connection. Later on i changed the plan to "four dhamaka" for which recharge amount was rs. 6, 300.00 including hd charges. I asked tata sky to refund the excess amount paid. But regret i was informed that part refund is not the policy of the company. It was finally advised to pay rs. 6, 300.00 and the company will refund me the total refund of rs. 8, 500.00.
Accordingly, i paid the amount of rs. 6, 300.00 on jan 27, 2018. Since than i am continuous following up with tata sky for refund of rs. 8, 500.00. I called number of times but all in vain. The issue is there is no senior officials to whom we can approach directly. Now my bank have also writer to tata sky to respond. It seems tata sky is really a fraud company.