Tata Sky — annual package not honoured

My annual package was to last upto 9.8.19 but they deactivated it on 3.7.19. They had also cut some of the channels after 6-7 months during the package period.
They are not replying my emails dt 4th, 5th, 10th and 19th july 19 also and not activate it. No cash receipt and mention about the annual package is given at the time of activating the tv.

Jagmohan gupta
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Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
Tata Sky Customer Care's response
Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Verified Support
Aug 02, 2019
Tata Sky Customer Care's response
We hope your concern has been addressed. Do write back to us if you require any further assistance.
Aug 14, 2019
Updated by Pidhi
Tata sky person contacted me on phone on 2.8.19 to inform that they will not take any action in the matter as the Government has done it. They are not responding to my emails but are confirming on phone only for the inaction in this case. They are supposed to prove that Government had asked them to cut the channels and reduce the validity of the period after 5-6 months during the annual package plan contract. I think the new Government policy starts for the new customers only. I had deposited some amount in SBI for 10 years at the interest rate of 9.75%. It is still in force and now the interest rates are reduced but I am getting the same rate.
Aug 21, 2019
Updated by Pidhi
There is no reply from them as yet after i had informed that they contacted me on phone to tell me that they will not take any action in the matter. Please direct them for a written reply at the earliest.
Aug 30, 2019
Updated by Pidhi
I have not been able to hear any thing from Tata sky even after 30 days of lodging the complaint with you. Please direct them to send a written reply at the earliest and oblige
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