[Resolved]  Tata Sky — asking more money for already paid packages

Address:Bellary, Karnataka, 583201

My name is pradeep and am from karnataka.
I have recharged tata sky south package for one year by paying 2550/-. Previously i used to take 6 months subscription but now i have taken one year subscription by paying 2550 as mentioned in portal. Now after 6 months tata sky team asking me to pay another ~100 rs to continue remaining 6 months package. Now my question is, when i paid for one year subscription according to their add in their portal how can they turn that into 6 months and deduct more money from my account and now asking ~100 more to keep it active.
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Feb 7, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
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