[Resolved]  Tata Sky — billed twice and tata sky denying it

Address:Udhampur, Jammu and Kashmir, 182101
Website:www.mytatasky.com

On 15th Aug 2017 I recharged Tata sky subscriber ID [protected] for Rs1010 through internet banking.The amount of Rs 1010 was debited twice from my account. The bank has given a written reply that both the trasactions IGABVKIEV2 And IGABVKIDX0 are successful after contacting the merchant.The copies of which i am sending to you.But even after repeated complaints Tata sky is denying it.After verifing and final settlement, it is requested to return extra amount of Rs 1010 to my account.
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Feb 19, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
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