Tata Sky — billing practice

 
2 Reviews
 itom on Sep 13, 2017
Date: sept 13, 2017
I have had tatasky for over 4 years and i am extremely unhappy with their billing practices. They randomly/in the middle of a paid month, deactivate account and are not willing to wait till the next billing cycle. Extremely poor practice especially and customer service cannot help.
Desirable resolution:
1. Credit for the days i have not been able to avail your service
2. Change this practice of billing where they deduct and deactivate middle of the month without any warning or confirmation

Complaint Status


[Sep 13, 2017] Tata Sky customer support has been notified about the posted complaint.
Tata Sky Customer Care's response, Sep 13, 2017
Hi, allow us to help you! Please share your RMN/Subscriber ID for further assistance.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Not getting Sub ID, not enrolled my RMN also in Tata Sky after taking new connection just last month..
Poor services, not responding properly.
I want to stop Tata sky service, immediately.
DISH looks better than TATA.
Tata Sky Customer Care's response, Sep 16, 2017
Hi, this is not the experience we want you to have. Please share your Digicard number or Set top box number so we can assist you better.

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    Customer satisfaction rating
    10%
    Complaints
    8232
    Pending
    61
    Resolved
    824
    location
    3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg, Mumbai, Maharashtra, India - 400025
    Tata Sky - billing practice
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