[Resolved]  Tata Sky — Binge+ connection refund

I have applied and paid in advance for a Tata Sky Binge+ connection but as per the technician visited there was massive wiring required to get the connection which not getting possible at my place so I have cancelled and gone ahead with another service provider.
Even after cancelling the application (a week back), I am yet to receive the money refund of INR4999.
I do not find this getting resolved through call centres as I have already tried them twice.

Registered number - [protected].