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[Resolved]  Tata Sky — cable - tv recharge - tata sky id[protected]

I have tata cable tv for more than 3years, since iam travelling i was re charging for fraction of the amount last three months after recharge i will get a massage saying validity is for next 10days but next 15 min we lose the signal. It happens after recharge.
If call consumer care they will ask to restart after 15 min again it will go off.
In fact last 3 months have rs 300 not able view continuously for 15 min.
The company collects money for 10 days but not providing service properly.
In last three months i paid rs 300 mange to view less an hour
Complaint marked as Resolved Apr 16, 2018

Complaint Status


[Mar 11, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Mar 16, 2018
Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 13QCJ8VY.
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    Customer satisfaction rating
    45%
    Complaints
    9952
    Pending
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    Resolved
    4411
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098