Tata Sky — change to mpeg2 setup box

Address:

Janjgir-Champa, Chhattisgarh

My Tatasky id is [protected] and mobile no is [protected] . Now facing lots of problems to change setup box. I tried all available options ie booking by sms conversation with helpline associates and request by email. Me totally unhappy with Tatasky irresponsible service in this matter. Now u r requested to help me...