[Resolved]  Tata Sky — channel dropped from a yearly package

I have bought yearly package with tata sky by sighting few of the channels i watch are present in the package and now suddenly they dropped those channels and refuse to start the channels again. This is clearly breaking the contract between consumer and tata sky.
I have yearly package of grand sport with hd subscription on. They dropped sony bbc earth channel from my pack, this is the channel i mostly see. Further for other sony channels hd is dropped.
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Nov 15, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Tata Sky Customer Care's response
Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.
Oct 15, 2018
Updated by sahilgoyal10
But that’s not the response i am looking for. I have a contract with Tata Sky that there will be the following channels in this particular subscription and now you guys are breaching that contract. Atleast these channels should be there until my subscription validity.
I am not able to see these channels from a month now and i have paid well in advance. Are you guys going to refund the money for these channels to me?
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All of the hd channels of Sony not working
Tata Sky Customer Care's response, Oct 19, 2018
Verified Support
Hi, we understand what this has been like for you. These channels have been dropped from the Tata Sky platform from 01-Oct-2018 (00:00 hours). Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Click here https://goo.gl/wzd3WX for more information. ^Vishal

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