[Resolved] Tata Sky — channels are dropped down by the service provider

Sharmeen Gani

Address:

403002

We have a Tata sky connection with I'd [protected] and we are unable to view the channels as they are telling to take a seperate pack as they have reduced the rate I am trying to call the helpline the nos are always busy and they are trying to call from the registered mobile no our no is changed so kindly help to solve the issue as the channels are not seen

Was this information helpful?

No (0)

Yes (0)

May 21, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

Tata Sky Customer Care's response Hi, we are here to assist you. We see that your pack has been migrated as per new TRAI rules. Please visit mytatasky.com and click on "Manage Packs" to add/drop the channels/packs of your choice. Let us know if you need further assistance.