[Resolved]  Tata Sky — channels not shown due to financial negotiations of channel and tatasky

Address:

Jaipur, Rajasthan, 302019

1st oct 2018, sony channels not coming on tatasky. Showing on channel no 128 of tatasky to dial [protected]. Dialed 15 times, connected twice and got 2 sms also but still channel not shown. Called their toll free no and got connected after trying for 15 mins. Was on hold for 10 mins and finally some executive spoke to me.
His reason was that tatasky and sony channels are having some financial negotiations because of which channels are not coming. I have paid subscription charges for entire year to tatasky, so why the hell is my channel shut down because of financial problem of sony and tata sky.
My call log no is [protected]. Spoke to few executives,
Vijay gupta - sr executive,
Sanjay kr majumdar - cce,
Saugoto vishwas - team mgr. All giving same reasons that finanicial negotiations of sony and tatasky going on.
My very well known vinita jain's episode was there in kaun banega crorepati today and i have missed that. So very upset, trying to give missed calls, trying to speak on helpline but all in vain.

Mr. Saugoto vishwas finally calculated and told me that rs. 18 can be refunded to me. Wow, what a great calculation by a team leader.

I was so mentally stressed that even after paying in advance for entire 1 year, i have to struggle to watch channels for which i have paid.

I appeal to get back entire 1 year subscription fees with interest and an apology letter.

Also after doing all calculations, tatasky has taken money in advance, so either its a loss or profit, why should a cuatomer suffer at the end of the day.

Anurag jain
[protected]