[Resolved]  Tata Sky — Charges for technician visit

There were glitches on my tv screen. All the channels were doing the same. The tech came and fixed it as the satalite antenna was not receiving proper signals. And then i got a text message saying "greetings from tata sky, charges payable towards wo# 1-1sdlm3xd completed on - 22/12/2019 - is rs.550/-. For any further queries, please call[protected]"
I find it difficult to believe that we have to pay for the service and also pay to get the service properly.
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Aug 13, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Aug 14, 2020
Updated by sagar.santra007
"Greetings from Tata Sky, Charges payable towards WO# 1-2A45CZHB completed on - 11/08/2020 - is Rs.150/- . For any further queries, please call[protected]"

This is the actual text message. Previous one was another service request with which I have no complaint.
Verified Support
Aug 16, 2020
Tata Sky Customer Care's response
Hi! We have raised a service request to resolve your concern at the earliest. Rest assured you will hear from us soon.
Verified Support
Aug 16, 2020
Tata Sky Customer Care's response
We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Tata sky didn't waive that fee. I will be switching to a different service provider next month.
Tata Sky Customer Care's response, Aug 18, 2020
Verified Support
We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.

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